Why was my order canceled?

Your order might be canceled automatically due to several reasons, lets take a look at them.

The most common causes of canceled orders:

• The link is wrong, or the video/post/account has been removed or deleted. Please, make sure that the link you're trying to attach matches the example link that is displayed at service specifications, for instance:
• 
• Please also make sure, that your link lead to available page (for instance, YouTube video is not private or age restricted)
• Stats are hidden/disabled/private - all stats should be enabled/public
• Private content, page, account, etc. (for social networks)
• Embed disabled - the video is disabled from playing on external websites (embedding disabled) (You can enable embedding in settings of your video in case of YouTube)
• Copyright content
• Restrictions that have been added to the video/image/account such as age or country (For instance, video is unavailable in Denmark - order most likely is going to be canceled)
• Mobile or desktop restricted (Same as before, but for type of devices)
• Risky content such as nudity or violence.
• AdWords services might show cancelation in around 5 to 10% cases by reasons we have no control over, in this case try to create your order again - it should work.

If none of these reasons match your video/image/account, so first that you should try to recreate the same order.

Please get in touch with us via live chat if your orders are canceled again.