I've been charged twice

Double-payment is a rare issue that can occur when user is trying to pay for an order several times in a row within a short period of time.

First of all, please note, that sometimes it takes time to complete the transaction, we have an article about this, we advise you to read it carefully.

Our system has automatic checks for cases like this, and if you performed several payments for the same order, the second should be refunded shortly.

However, if this is not happening, please make sure to text us via live-chat support so we can solve the issue for you. Thank you!