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Home > Help Center > Payments > Why have I not received my funds yet?

Why have I not received my funds yet?

Advice and answers from the Views.biz Team

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Please note that sometimes it may take up to 30 minutes (2 hours for crypto transactions) for the payments to be cleared by fees processors.

After this time, reload your page, and if still no luck, let us know.



If your payment were made through USDT (ERC20 or TRC20) please note: the funds are credited manually. After making the transaction please provide us your transaction hash so our financial department can complete it. Thank you!


If waiting period is expired already and after reloading the page payment hasn't appeared, please, specify the following transaction details and send it directly to our live-chat support so we can get on your case and fix it as soon as possible:


  1. The payment method used;
  2. Date and GMT time of the transaction;
  3. The exact amount in USD;
  4. Transaction hash (in case of Bitcoin payment);
  5. For card payments - 4 last digits of your card and the e-mail you have entered in the payment form; for payments in BTC - the exact amount in BTC and USD, hash/TxID and URL of the transaction in text format & number of BTC wallet you have sent the funds to.